Easyjet boss Johan Lundgren warned airlines will go bust without help (Image: ITV/Peston) Easyjet's boss said the lenght of coronavirus restrictions will cause LONDON (Reuters) - EasyJet EZJ.L can survive a nine-month shutdown thanks to its measures to contend with the coronavirus crisis and is planning for a slow recovery, the British airline said on Thursday. What rights do disabled passengers have when it comes to air travel? My passport was issued on 20 June 2012 and runs out on 20 September 2022. Q: After nearly three years absence I am flying with my family to the US on 13 August. But travel restrictions are likely to ease slowly and easyJet will have to be flexible, the CEO said. Twenty-five years on, EasyJets third employee looks back at how a mixture of bombastic ads and guerilla marketing helped the airline overcome its David versus Goliath struggle. A: Britains biggest budget airline, easyJet, is cancelling around 40 flights a day to, from and within the UK. The spokesperson said consumer responsibilities were taken seriously and if a flight is cancelled customers are notified directly with their options to rebook flights or receive a refund along with information on how to arrange this via the app or online. However, it said winter bookings are well ahead of those at the same stage last year, with Lundgren adding that he expects there to be pent-up demand for holidays as people emerge from lockdown. Start your Independent Premium subscription today. The reason? @HorrabinPetertweeted: "Shambles of a company. A: Lucky you great city. The UK's aviation watchdog the Civil Aviation Authority (CAA) wrote to airports in April expressing concern over the impact of staff shortages. The other scenario you outline is increasingly common. Multiple unions had urged easyJet to get a grip on its cancellations, warning that airline staff feel the heat of customers anger at last minute cancellations. Amidst the latest travel chaos, Martin Lewis' MoneySavingExpert.com has issued fresh advice to customers that they are due an alternative flight or full refund if their flights have been cancelled or delayed. Paid to stay in Premier Inn so I could be at airport at 3:45am for 6am flight to Palma. In other words, come back later in the year to discover the stuff that really matters. He added: "This raft of cancellations is not an isolated event, and Which? Certainly, easyJet will be doing everything it possibly can to avoid on-the-day cancellations. In an attempt to reduce staff shortages, easyJet has announced it will offer existing staff a 1,000 (1,160) bonus at the end of the summer holiday season. There was no offer to help him make other arrangements. easyJet flights from Belfast to Menorca will operate up to 2 times a week on Tuesdays and Saturdays, between 2 April and 29 October 2022, with fares available to A Tui spokesperson apologised to customers, adding cancellations had been caused due to "various operational and supply chain issues". Q: Im flying with Tui from Gatwick this Friday, package holiday and the flight is at 6:10am. Do I need to have an antigen test before travelling to meet EU rules? With a new challenge to grow a specialist business area, the communications giant turned to account-based marketing to power growth through global system integrators. Thats a low bar, but it had to be cleared. As of now I have received no messages regarding any change/cancellation. Rather, the cancellations hope to ensure reliable services over the busy period. To inquire about a licence to reproduce material, visit our Syndication site. Express. By contrast, British Airways announced in March that it would be cancelling up to 10 per cent of its flight schedule between March and October. Simon Calder on easyJet, flight cancellations and passport problems, 5% off all bookings with this Travelodge discount code, Save 200 on 2023 holidays with this TUI discount code, Extra 15% off Balearic Islands reservation with Barcelo promo code, Family memberships from just 83.40 a year at National Trust, 20% off regular test rates with this Hotels.com discount code, Compare broadband packages side by side to find the best deal for you, Compare cheap broadband deals from providers with fastest speed in your area, All you need to know about fibre broadband, Best Apple iPhone Deals in the UK March 2023, Compare iPhone contract deals and get the best offer this March, Compare the best mobile phone deals from the top networks and brands. A good way to test whether the airline is confident of operating your trip is to make a dummy booking for it: if the flight is showing as having space available, then there is a very good chance it will be running normally. Hong Kong is giving away 500,000 free flight tickets starting in March, P&O Ferries spends 260m on hybrid ships that can't be charged up, Mountaintops, flower men and folk art: Inside Saudis Aseer province. Please refresh the page or navigate to another page on the site to be automatically logged inPlease refresh your browser to be logged in, How are your summer holidays looking? 679215 Registered office: 1 London Bridge Street, London, SE1 9GF. Original reporting and incisive analysis, direct from the Guardian every morning. 02/08/2022 18:08 I have just booked next year's holiday with them. So ask me again in February. VideoAt the crash site of 'no hope' - BBC reporter in Greece, How fake copyright complaints are muzzling journalists, How 10% of Nigerian registered voters delivered victory, Sake brewers toast big rise in global sales, The Indian-American CEO who wants to be US president, Blackpink lead top stars back on the road in Asia, Exploring the rigging claims in Nigeria's elections, 'Wales is in England' gaffe sparks TikToker's trip. One woman, Tracey, tragically had to watch her father's funeral online in a hotel when her flight was cancelled minutes before departure. Heathrow Airport Easyjet Monday 4 April 2022, 6:41am Credit: PA EasyJet cancelled more than 200 flights over the weekend, with disruption expected to last into But under the new rules, you'll be able to claim a payout because you checked-in at an EU airport. Their statement last week said: "We have taken the decision to make advance cancellations of around 24 Gatwick flights per day between 28 May and 6 June. According to Loganair's fair policy, it will issue a refund if it cancelled a flight, so if your flight was cancelled due to the storm look out for an email or text from the airline. EasyJet is to offer new and existing cabin crew a 1,000 bonus at the end of the summer holiday season, as airlines battle to retain and recruit staff. [We call for] dedicated communication [from management to crew] that we now feel should be sent daily, including on weekends," they write. In recent weeks, many airlines have seen their schedules disrupted by staff shortages and airport chaos. Travel, said the cancellations would cause "huge disruption" to travellers and called on EasyJet to offer passengers the option of a refund or to rebook them on any any reasonable route as quickly as possible. In the last few days, EasyJet has cancelled more than 200 flights from London's Gatwick, and Tui cancelled six flights over the weekend. The BBC is not responsible for the content of external sites. ", @Lordofthevansaid: "Well its what happens when you get rid of loads of staff and dont pay proper wages.". Mr Lundgren said EasyJet remains one of the least indebted airlines and one of the few that has an investment-grade credit rating. @DanMellowseconded this: "Arrived at Gatwick last night. Airlines expect smooth half-term getaways from England after summer disruption. This is not the first large-scale cancellation by EasyJet. Now's the time to land the best seats and lock in your next However, getting new aviation staff trained and through security clearance can take months. Editor, Marcus Herbert. See here for a complete list of exchanges and delays. With so much duplication on routes between the big airlines, it will often make sense to book (say) outbound on easyJet and back on BA, or out on Ryanair and return on Jet2. Is there anywhere we can find out which flights they are going to cancel so we can rebook alternative travel arrangements if necessary? You won't be able to claim compensation for flights cancelled and then rerouted that get you to your destination no more than two hours later than planned. A very tricky position to be in. WebOn 2021-12-17 11:04, EasyJet released the May 2022 flight schedule from Birmingham to Palma de Mallorca. You can also complain directly to your airline. Most are to and from London Gatwick, but Belfast, Bristol, Manchester, Newcastle and other airports are also affected. First, after 10 weeks (which I make 21 June) you can phone and demand escalation. Our travel correspondent can advise, Find your bookmarks in your Independent Premium section, under my profile. Flying is implausibly safe, driving through France is sadly a risk field experience. Through various funding initiatives, easyJet expects to generate total additional liquidity of about 1.85 billion to 1.95 billion pounds, leading to a notional cash balance of about 3.3 billion pounds. Promises made by EasyJet personnel arent worth a fig.". Of course easyJet will give you a full refund for the entire round trip. As the rules stand at the moment we require a covid test 1 day before departure. An EasyJet spokesperson said customers were notified of cancellations last week. Why is Wizz Air suspending flights to this Eastern European country? In your position I would not worry one bit about my flight going ahead. Good airline, I understand. The only exception if theres an excellent seat sale in, say, January with an excellent price. Lawrence Stroll, the Canadian billionaire, did not invest in Aston Martin out of a sense of charity. The UK-based company said it will start to shrink its fleet and the number of planes it operates will not reach pre-crisis levels until 2022, signalling that it does not expect a quick recovery for the industry. READ MORE:Suitcase packing: The 'folding' method to 'carry more' in your bag. If you booked through another company that isn't protected and paid with a credit card you may be able to claim through your provider under the section 75 of the Consumer Credit Act. This service is provided on News Group Newspapers' Limited's Standard Terms and Conditions in accordance with our Privacy & Cookie Policy. For example, if your flight was cancelled less than 7 days before departure, is between 1,500 to 3,500 kilometres in distance and lands up to 3 hours after the due time you can claim 168 back. [sic].". A: Ouch. Two 'magic' ways you might an upgrade on your next flight, Pensioner "stranded on plane" will "never fly via Manchester Airport", 'Shambles!' Unfortunately, its not that easy, as Lundgren explained persuasively. By Molly Fleming 22 Jan 2021. 28/02/2023. If you want to avoid airport hazards, then travel through France by train. EasyJet has reached out to her with an apology and compensation, reported the BBC. Yesterday he received an SMS message saying the booking is cancelled and that a refund had been issued. I cannot get through by phone and do not receive any replies from emails. The European rules talk about the two jabs and nine months but its unclear to me if having the booster means the jabs within nine months rule no longer applies? Many thanks for your help. The airline said the payments would acknowledge crews' contributions to what it expects to be a busy summer, with travel at near pre-Covid levels. 100. Want to bookmark your favourite articles and stories to read or reference later? 100 off on your Summer 23 easyJet holiday at easyJet. A: Only when British Airways has upped its response and explained exactly the nature of those Operational Reasons. In addition to the deferral of new orders and non-renewal of leases, easyJet said it now plans to sell six aircraft. Registered office: 1 London Bridge Street, SE1 9GF. WebDon't Miss an Extra 200 off on your Summer 23 easyJet holiday! Then came a rare sight at any airline: the chief executive, Johan Lundgren, ripping out six seats each from 68 planes, cutting capacity to 150 passengers per flight. Have a lovely holiday. Easyjet arent going bust anytime soon, they have an absolute shedload in reserve EJ did borrowed 600 million from the Government and are trying for another All quotes delayed a minimum of 15 minutes. WebBefore you fly with easyJet, you need to check-in online. Its just as well, then, that Strolls vision was for the long-term. Should I book a single or return flight with the different airline? Do you think we will be good to go? I want reimbursement for expenses for hotel, taxis and flight! Your booking will be Atol protected if you booked a package holiday through a travel agent, booked flights directly through the airline. The airline added: There are industry-wide operational issues that are impacting airlines at the moment, which means we have made a number of pre-emptive cancellations. EasyJet customers can go tomanage my bookingon its website or app, where you can switch your flight for free, get a voucher to use in the next 12 months or request a full refund. Exchanges and delays expenses for hotel, taxis and flight regarding any change/cancellation we can rebook alternative travel if., did not invest in Aston Martin out of a sense of charity a field... By train Group Newspapers ' Limited 's Standard Terms and Conditions in accordance with Privacy. ' Limited 's Standard Terms and Conditions in accordance with our Privacy & Policy... Other words, come back later in the year to discover the stuff that really matters,... Test 1 day before departure but Belfast, Bristol, Manchester, Newcastle and airports! To check-in online, visit our Syndication site easyJet said it now plans to sell aircraft... 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